FAQs
Frequently Asked Questions
What products does Krisafarm offer?
Krisafarm specializes in organic dairy products, including fresh milk, ghee, and other dairy items. We focus on providing high-quality, natural products free from additives and preservatives.
How can I place an order?
You can place an order directly on our website by browsing our product selection, adding items to your cart, and completing the checkout process. If you have any questions during the ordering process, feel free to contact us for assistance.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, net banking, and mobile wallets. All transactions are secure and encrypted.
Do you offer home delivery?
Yes, we provide home delivery services for our products. Our dedicated delivery team ensures that your orders reach you in a timely manner while maintaining the highest hygiene standards.
What are your delivery charges?
Delivery charges vary based on your location and the total weight of your order. We offer free shipping on orders above [Insert Amount]. The exact shipping cost will be calculated at checkout.
How long does delivery take?
Typically, deliveries are made within [Insert Number] business days after your order is processed. Delivery times may vary depending on your location and other factors. You will receive tracking information once your order is shipped.
What should I do if my order is damaged or incorrect?
If you receive a damaged or incorrect order, please contact us immediately at customercare@krisafarm.com or +91-6232003200. We will work with you to resolve the issue, which may include sending a replacement or issuing a refund.
Can I return products?
Due to the nature of our perishable goods, we generally do not accept returns unless the product is damaged or defective. Please refer to our Returns and Refunds Policy for more information.
How do you ensure the quality of your products?
At Krisafarm, we prioritize quality and safety. Our products are sourced from our advanced dairy farm, which adheres to strict hygiene and quality standards. We use automation and state-of-the-art technology to maintain the highest level of care for our animals and products.
Do you have a customer service team?
Yes, we have a dedicated customer service team ready to assist you with any inquiries or concerns. You can reach us at [Insert Email Address] or [Insert Phone Number], and we will be happy to help.
How can I stay updated on your products and promotions?
You can subscribe to our newsletter to receive updates on new products, special offers, and promotions. You can also follow us on our social media channels for the latest news.
Are your products organic?
Yes, we are committed to providing organic products. Our dairy is produced without the use of artificial additives or preservatives, ensuring that you receive natural and healthy options.